Ledger – Open Support Framework

Document Categories

Getting Started
Introduces Ledger and shows how to navigate the forum and knowledge base, including accounts, roles, and basic usage.
Using Ledger
Guides explaining how to use Ledger’s core features, workflows, and tools in day-to-day support and knowledge sharing.
Knowledge Base & Content
Explains how knowledge base articles are structured, created, organised, and surfaced alongside forum discussions.
Troubleshooting
Solutions to common issues in Ledger, including errors, missing content, permissions, and unexpected behaviour.
Account & Access
Help with logging in, managing profiles, roles, and resolving access or permission-related problems.
Integrations & Technical
Technical documentation covering Ledger configuration, integrations, data handling, and advanced setup.

Latest Documents

Integrations & Technical Feb 11, 2026
Ledger SEO System

IntroductionAs part of our ongoing efforts to improve the search engine optimization (SEO) of Ledger websites, we've implemented two new...

Read More →
Troubleshooting Feb 10, 2026
CKEditor Image Issues

Until we can find an editor that satisfies all member needs we're stuck with CKEditor, which is OK up to...

Read More →
Integrations & Technical Feb 08, 2026
Ledger Plugin Store

Basic concept, encourage members to help build the plugin system, and reward them with a store to sell plugins. Current state,...

Read More →
Using Ledger Feb 07, 2026
Warning and Banning

Moderators (from v1.4.0) can now issue warnings to users for rule violations, track these warnings over time, and manage bans....

Read More →
Integrations & Technical Feb 06, 2026
Plugin System Guide

A basic page builder system. Currently, in Stage 1 - foundational implementation.Current Status: Functional but rudimentary. Allows creation of custom...

Read More →
Using Ledger Feb 05, 2026
Ledger Manifesto

You’re looking at a Ledger.If you arrived here via a "Powered by Ledger" link, you’ve discovered a Ledger instance.What is...

Read More →
Using Ledger Feb 04, 2026
Menu Manager

Getting StartedThe Custom Menu Management System lets you add, edit, and organize navigation menu items through an easy-to-use admin interface...

Read More →
Integrations & Technical Feb 03, 2026
Powershell Files

For local server environments, Ledger uses PowerShell (ps1) files to complete various actions, these include, install.ps1, start_server.ps1, kill.ps1, diag.ps1 and...

Read More →
Using Ledger Feb 03, 2026
Ledger Rankings

Ledger uses a simple member ranking system that's rewards participation, this system is called Forum Designation, and includes Member, Trusted...

Read More →
Getting Started Feb 03, 2026
Using the Content Editor

Ledger uses CKEditor for creating and editing knowledge base articles and forum posts. This guide explains how to use the...

Read More →
Using Ledger Feb 02, 2026
Site Notices

How to Use Site NoticesSite notices are banners that appear at the top of your forum pages and home page....

Read More →
Using Ledger Feb 02, 2026
System Updates

Keeping Ledger Up to DateLedger manages updates and database schema migrations automatically via the GitHub API. It is designed to...

Read More →
Integrations & Technical Feb 02, 2026
PHPMailer Setup and Notifications

Ledger uses PHPMailer to send Admin notifications when a new post is created in the forums, it also sends notifications...

Read More →
Integrations & Technical Feb 02, 2026
Using the Database

Using the Database ManagerThe Database Manager gives you direct access to your Ledger database for browsing data, viewing table structures,...

Read More →
Getting Started Jan 31, 2026
Install Guide

Ledger requires a modern local server for testing, because servers like XAMPP ship an old MariaDB, and Ledger is configured...

Read More →
Getting Started Jan 30, 2026
Start With the Forum First

Before you download Ledger, use it.Ledger isn’t a tool you “set up and hope works out later”. It’s a way...

Read More →
Getting Started Jan 30, 2026
How Ledger Thinks About Knowledge

Ledger is built on a simple belief: knowledge should accumulate, not disappear.Most modern tools are optimized for speed — quick...

Read More →
Getting Started Jan 30, 2026
Why Ledger Avoids Bloat

Ledger uses Bootstrap 5 for layout and consistency.Everything else is hand-coded.There are no heavy frameworks, no plugin ecosystems, no dependency...

Read More →